The analyses focus on the discursive and rhetorical construction of organizational change and identifies attitudes of support and resistance as rhetorical stances taken by the members of the organization while speaking about spatial change.
#Paperless employee cargill series
The empirical material consists of audio recordings from a series of workshops running over a three-week period, from nine program group meetings and from 36 individual interviews. Drawing on empirical data from a study of a change program which was strategically central to a public service organization in Finland, the study applies the theoretical and methodological approach of discursive psychology in the analysis. More specifically, the study focuses on analyzing how people within an organization evaluate an ongoing change and how they rhetorically produce their support or resistance to the change. The objective of this study is to examine the dynamics of spoken interaction when supporting and contesting organizational change. Although organizational change has been acknowledged as an interactional accomplishment involving discursive activities, prior studies on spatial change have failed to address the discursive processes of such changes. Organizations are transforming their traditional office settings to hot-desking office due to pressure to reduce costs and modernize their working practices and external images.
– The study contributes to the organizational literature by responding to the call for more research on social interaction during change implementation processes and on the implementation of new information technologies. The findings suggest that employees used sensemaking to work out the tensions between social action and the systemic realities of organizational life. – It was found that shocks noted in social interaction indicated that employee sensemaking was anchored by frames relying on identity, culture, or structure as the primary stabilizing discourse called into question. Relying on participant observation and interviews, employee accounts were gathered of their experiences as told during the change implementation. Nomadic work is a radical new mode of work that emphasizes: worker mobility both at and away from the company facility a paperless operation and integrated technological platforms that enable knowledge work and flexible, project‐based organizing. – This case study describes a major transition in work mode, from traditional officing to nomadic work. – The purpose of this paper is to present the results of a qualitative study of employees' sensemaking as a social, communicative process during a major organizational transformation.